Questions

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is 2pm and check-out is no later than 10:30am.

The hostel is open 6.30am-3am. Check-in is not possible between 3am and 6.30am in the morning. Guests have access to the hostel 24 hours. Check-out at Royal Mile Backpackers is also 24 hours. During August (for the Edinburgh Festival) all services are 24 hours.

What is the latest I can check in?

2.30am is the latest you can check in, if your going to be arriving later than that please contact us directly.

What do I need for the check-in?

You will need a photo ID like a passport, national ID or driving licence. For each key we require a deposit; that could be either a government issued photo ID or £10 in cash.

Can I leave my bags at the hostel?

Yes you can leave your bags free of charge before you check in and after you have checked out, up until 10pm.

Is there bike storage available?

Yes there is bike storage available across the street at High Street Hostel, we do recommend you use a lock.

What are the rooms like?

Dorm rooms will have between 4 and 10 beds and have bunk beds and personal lockers (you do not need your own lock).

Do you have rooms for families with children?

Unfortunately our guests must be at least 18 years old to stay here.

Where is the hostel located?

Royal Mile Backpackers is located at 105 High St, right on the Royal Mile in the centre of the Old Town.

What is there to do in Edinburgh?

There is plenty to do both in the city centre and out of town. The medieval Old Town and the Georgian New Town give Edinburgh it’s title as a UNESCO World Heritage Site, so there’s plenty to explore!  There is a range of other fantastic attractions, great shopping and of course Edinburgh Castle! Out of town there are options such as the 15th Century Rosslyn Chapel or why not take a MacBackpackers Tour and get into the Highlands of Scotland to visit the mysterious Nessie and explore the stunning Isle of Skye.

How do I get there from the airport / train station / bus station?

Royal Mile Backpackers is within walking distance of Edinburgh’s St Andrews Square Bus Station and Edinburgh’s Waverley Train Station.

From the Edinburgh Airport take the blue airport bus no.100 (costs £4.50 one way and takes about 35 minutes) into the city centre and get off at Waverley Bridge. There is a bus every 10 minutes to and from the airport. From there walk away from Princes St. towards a small roundabout and cross straight over the roundabout onto Cockburn Street. At the top of Cockburn Street turn left and cross over North Bridge. The hostel is located on the left – look out for the sign!

Is linen included?

Yes, all bed linen is included.

Are there towels or hairdryers available?

Yes, we hire towels for 50p and hairdryers are free to hire.

Do you accept group bookings?

For any bookings over 4 persons please contact us directly. Sorry but we don’t take stag or hen dos.

What is you cancellation policy?

– We have a 48 hour cancellation policy (different conditions apply for August and Hogmanay – see below!). Cancellations must be made 48 hours before 10.30 am of the arrival date – otherwise they’ll be treated as no shows. No shows shall be charged the equivalent of the first two nights’ accommodation.

– Guests cancelling outside of 48 hours prior to arrival will receive a 90% refund when booked via the Royal Mile Backpackers website.

– We have a 14 days cancellation policy for any bookings in August and Hogmanay. Please note that any bookings for AUGUST and HOGMANAY will be charged in FULL if not cancelled within 14 days prior to check-in date (before 10.30 am)

Please note that there won’t be ANY REFUNDS for the whole of AUGUST or HOGMANAY when cancelled less than 14 days before check-in.

In AUGUST and HOGMANAY any deposit paid is non-refundable.

 

Are there laundry facilities?

Yes we have a laundry service available for £4. Our staff wash, dry, fold and deliver your clothes to your room all in the same day!

Is there a kitchen?

Yes, our hostel has a small kitchen area – plus all of our guests have access to the fully equipped kitchen with stove tops, ovens and microwaves across the road at High Street Hostel.

Can we drink alcohol in the hostel?

Yes. We don’t sell alcohol in the hostel, but there many shops nearby where you can buy beer, wine, spirits etc.